Privacy Policy

Last updated: January 2026.

Sunrise Garage & Gates ("Sunrise Garage & Gates," "we," "us," or "our") operates the website at sunrisegaragegates.com and provides garage door and gate sales, installation, and repair across the State of Florida from our Port St. Lucie and Boca Raton offices. This Privacy Policy explains what information we collect when you visit our site or reach out for service, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described below.

Information We Collect

Information you give us directly

When you fill out our contact or estimate form, call one of our Florida offices, send us an email, or text a photo of a sagging door or a stuck gate operator, you may share information such as:

Your name and the name of your household or business;
Your phone number and email address;
Your service address or the city/ZIP where the work is needed;
Details about your garage door, gate, opener, or operator and the issue you are experiencing;
Photos or videos you choose to send to help us diagnose the problem; and
Any notes, preferred appointment times, or HOA requirements you tell us about.

You only ever share this information voluntarily. If you would rather not type anything online, you are always welcome to simply call us instead.

Information collected automatically

Like most websites, ours collects limited technical information automatically when you browse, including your IP address, browser type and version, device type, the pages you view, and the date and time of your visit. This helps us keep the site secure, fix what is broken, and understand which service pages Floridians find most useful.

Calls and messages

When you call our scheduling line, we may keep a record of your number and the details of your request so our crews can follow up and complete the job. Some calls may be logged or, where permitted by Florida law and with appropriate notice, recorded for quality and training purposes.

How We Use Your Information

We use the information you provide for straightforward, service-related reasons:

To respond to your inquiry and prepare an estimate for your garage door or gate work;
To schedule, route, and complete installations, repairs, and emergency service calls;
To send appointment confirmations, follow-ups, invoices, and warranty information;
To answer questions about products such as hurricane-rated doors, wind-code compliance, or salt-air-resistant gate hardware;
To improve our website, our service areas, and the way we communicate; and
To comply with legal, tax, licensing, and insurance obligations in Florida.

We do not sell your personal information, and we do not share it with anyone for their own marketing.

Cookies & Analytics

Our website uses a small number of cookies and similar technologies to remember your preferences, keep the site running smoothly, and measure traffic. We may use analytics tools (for example, a privacy-respecting visitor analytics or Google Analytics-style service) to see aggregate, non-identifying statistics such as how many people visited the Garage Doors page or where our visitors are located within Florida.

You can set your browser to refuse some or all cookies or to alert you when sites set them. Most of our site will still work if you do, though some conveniences may not.

Third-Party Services

To run our website and serve our customers, we rely on a few trusted third-party providers that may process limited information on our behalf:

Form delivery (e.g., Formspree): When you submit our contact or estimate form, the form data is transmitted through a form-handling service so it reaches our team by email. That provider processes the information only to deliver your message to us.
Maps (e.g., Google Maps): We may embed maps so you can find our offices or confirm your service area. Loading a map may share your IP address with the map provider and is governed by that provider's own privacy policy.
Hosting and analytics: Our site host and any analytics provider may process technical data to keep the site online and to report aggregate usage.

These providers have their own privacy practices, and we encourage you to review them. We choose partners that handle data responsibly.

Data Retention

We keep your information only as long as we reasonably need it â to complete your job, honor your workmanship warranty, maintain accurate business records, and meet Florida legal, tax, and insurance requirements. When information is no longer needed for these purposes, we take steps to delete it or render it anonymous. Aggregate, non-identifying analytics may be kept longer.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us against loss, misuse, and unauthorized access. No website or method of transmission is ever 100% secure, but we work to keep your details as safe as the doors and gates we install.

Children's Privacy

Our services and website are intended for homeowners, property managers, and business owners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Your Privacy Rights

You have meaningful control over your information. Depending on your situation, you may ask us to:

Confirm what information we hold about you and request a copy of it;
Correct information that is inaccurate or out of date;
Delete information we no longer need to keep for legal or warranty reasons; and
Stop sending you non-essential follow-up communications.

To exercise any of these rights, just email us at port.st.lucie@sunrisegaragegates.com and we will respond promptly.

Changes to This Policy

We may update this Privacy Policy from time to time as our services, technology, or the law change. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.

Contact Us

Questions about your privacy or this policy? We are happy to help. Reach our Port St. Lucie main office at (772) 274-8256 or email port.st.lucie@sunrisegaragegates.com. You can also use our contact page or review our Terms of Service for more about how we work together.

Sunrise Garage & Gates Â· 1562 SE Village Green Dr #16, Port St. Lucie, FL 34952 Â· Serving the entire State of Florida.